1. Introduction
Mediqora (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use Mediqora, our website, mobile applications, and related services (collectively, the “Services”).
2. Information We Collect
We collect information that you provide directly to us and information that is collected automatically.
- Personal Information: Name, email address, phone number, organization/clinic details, and other information you provide when registering or using our Services.
- Health Data: Patient information, medical records, appointments, prescriptions, lab results, and other health-related data that you or your organization input into Mediqora.
- Usage Data: Information about how you use our Services, including features used, pages visited, time spent, and interaction data.
- Device & Log Data: IP address, browser type, device information, operating system, and log data.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and manage your account
- Communicate with you about updates, support, and important notices
- Ensure security, prevent fraud, and comply with legal obligations
- Generate analytics and insights to improve our platform
4. How We Share Your Information
We do not sell your personal information. We may share your data in the following cases:
- With Service Providers: Trusted third parties who help us operate our Services.
- For Legal Reasons: When required by law, regulation, legal process, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly consent to share your information.
5. Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of marketing communications
- Export your data
To exercise these rights, contact us at privacy@mediqora.com.
7. Data Retention
We retain your information for as long as necessary to provide our Services and comply with legal obligations. When data is no longer required, we securely delete or anonymize it.
8. Children's Privacy
Mediqora is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our Services. The updated policy will be posted on this page with the revised date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
privacy@mediqora.com | +91 98765 43210 | Mediqora HealthTech Pvt. Ltd., Noida, Uttar Pradesh, India